How long will my delivery take?

Please note: Any specific delivery dates required have to be agreed prior to purchasing products with a colleague and confirmed in writing.

We deliver Monday to Friday (excluding Bank Holidays), between 8am and 5pm. We don’t offer a delivery service over the weekend. We deliver to all mainland locations in England, Scotland and Wales only.

Branch deliveries within our local area are free and typically delivered within 5 working days. We try our best to accommodate delivery requests stated in the notes section of your order, and will be in touch if we don't think they are possible.

Nationwide deliveries outside of our local area have 2 options:

• Parcels - Order before 1pm for next working-day delivery (In-stock items only)

• Pallet Deliveries - Order before 10am for 2-working days delivery (In-stock items only)

Do you qualify for branch delivery? Click here to find out

Kerbside delivery applies to both branch and pallet deliveries. For our full delivery policy, please visit our T&Cs.

All the Products within your order must be delivered to one single address. We’ll always try our best to meet the estimated delivery timescales we give you. However, we won’t be held responsible for any failure to deliver your order within the stated timescales, provided we deliver the products within 30 days of receiving your payment, or within a longer time period if we’ve expressly agreed this with you. If we can’t deliver your order within this timescale, we’ll let you know and give you the opportunity to either wait for the products or cancel your order. If you choose to cancel, we’ll give you a full refund including any delivery charges that apply.

We strongly recommend that you don’t book fitters or tradesmen until we’ve delivered your order in full and you’ve checked it over. Please note that we can’t be held responsible for any charges made by fitters or tradesmen as a result of your order not being delivered, or because you didn’t check your delivery before booking their services.